Luxdareno
Legal Compliance

Privacy Policy

Effective Date: 15 October 2024

At Luxdareno (referred to herein as "we", "us", or "our"), we are dedicated to protecting your privacy in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

This policy details exactly what information we process, how we store and safeguard it, and your legal rights as a resident of the United Kingdom.

1. The Data Controller

For the purpose of UK data protection legislation, the data controller is Luxdareno Ltd. You can reach our dedicated data compliance desk regarding any privacy queries at [email protected].

2. The Personal Data We Collect

We process personal data that is provided voluntarily, alongside technical data gathered automatically during visits:

  • Identity & Contact: First name, last name, primary email address, telephone contact details.
  • Property Details: Layout, size, floor plan specifications, sensitive material details and instructions you outline.
  • Usage and Technical Data: IP addresses, browser specifications, operating system logs, cookie identifiers.

3. Purpose and Legal Basis of Processing

We process personal credentials strictly under appropriate legal bases outlined by the UK GDPR:

Purpose of ProcessingTypes of Data InvolvedLegal Basis under UK GDPR
To answer service requests and manage bookingsNames, contact details, property parametersPerformance of contract or taking steps prior to entering contract
To improve our website through tracking metricsIP logs, clickstream records, browser settingsConsent (via our Google Consent Mode banner choices)
To fulfill local UK tax and corporate regulationsService invoices, transaction history recordsLegal Obligation

4. Cookie Controls & Google Consent Mode v2

We operate under the UK GDPR "opt-in" cookie model. No analytics or promotional tracking cookies are set unless you explicitly allow them in our Consent banner. Your choices are stored locally and honored in real-time by Google Analytics and advertising endpoints.

5. Your Legal Rights under the UK GDPR

You maintain full legal control over your personal files. Specifically, you have the following rights:

  • The right of access to any personal data we hold about you.
  • The right to rectify inaccurate records.
  • The right to request erasure of your data when processing is no longer required.
  • The right to object to processing based on legitimate interests.
  • The right to lodge a formal complaint with the UK supervisory body, the Information Commissioner's Office (ICO).

To assert these rights, email us at [email protected].

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